W3 International Media is one of Western Canada's most established Internet service companies providing a comprehensive range of products and solutions for businesses and organisations worldwide. Our clients are to be found wherever the Internet reaches and our comprehensive range of services includes professional web design, domain registration and world-class web-hosting & server co-location. For a list of our clients see our client page.

The W3 Newsroom is designed to provide journalists with quick and easy access to current information about our company, our expertise and our services.

For more information or to arrange an interview please contact:

Thank you for your interest in W3 International Media.


 
Admin Office move (08.31.2016)

Dear valued customers,

W3 is pleased to announce our administrative office has moved upstairs from our network operations in B level to Suite#235 on level 2 beside the boardroom atrium. Please address all future mail correspondence to:


W3 International Media Ltd.
#235 - 970 Burrard St
Vancouver, B.C.
V6Z 2R4

Please come upstairs and say, “Hi!”


- W3 Staff

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Office Relocation (11.20.2015)
Please refer to w3media.net for more information.

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Power outage in downtown Vancouver (04.30.2015)
Dear valued client,

Please advised: On the 29th of April, 2015 W3 was affected by a BC Hydro power outage, that disrupted power to the financial district of Vancouver’s downtown core. The outage was due to a BC Hydro cable issue.



As is normal procedure, W3 switched to UPS and generator power, however due to the loss of environmentals, in particular building ventilation, and the fact that many of our fiber providers only have a 2 hour runtime on their local routers, it was decided to safe power down some of the servers to minimize damage to the hardware.

You can read about the Vancouver downtown power outage here:

http://www.vancitybuzz.com/2015/04/power-outage-knocks-out-downtown-vancouver-business-district/ Contrary to the update in the Vancity article, power to our building was not fully restored until 5pm DS-PST. (see BC Hydro above).

Update: power outage occur due to “wire dug up” according to BC Hydro.

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Maintenance Notification, No Disruptions are Expected (12.14.2012)
Click here for details.

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Network Upgrade and Maintenance Notification (09.12.2012)
Dear valued clients,

Please be advised that our network provider will be performing updates and/or maintenance on the Downtown Vancouver Fiber Network.

Start Time (YYYY-MM-DD /24 Hour Clock): 2012-09-13 20:01 - PDT

End Time (YYYY-MM-DD /24 Hour Clock): 2012-09-14 00:01 - PDT

Details: Routing updates on Fiber Network infrastructure

Expected Downtime: No disruptions are expected, however there is a possibility of brief disruptions as tasks are being performed.

Action: None required by the client

Upgrades and maintenance are integral to providing the best possible service to our clients. Thank you for your cooperation and understanding.

Sincerely,

The W3 Media Team

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NETWORK UPGRADE (09.06.2012)
Dear valued clients,

Please be advised that our network provider will be performing service impacting maintenance on the Downtown Vancouver Fiber Network.

Start Time: 2012-09-06 20:01 - PDT

End Time: 2012-09-07 02:01 - PDT

Details: Deployment of new infrastructure our Downtown Vancouver Fiber Ring. Objective is to improve convergence time during a fiber cut or power outage from 60 seconds to 50 milliseconds.

Expected Downtime: Several hits of up to 60 seconds each across the duration of the maintenance window.

Action: None required by the client

Upgrades and maintenance are integral to providing the best possible service to our clients. Thank you for your cooperation and understanding.

Sincerely,

The W3 Media Team

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Network Upgrade and Maintenance (08.10.2012)
Dear clients,

W3 has been given notification by our upstream fiber provider that they will be upgrading their network infrastructure on the 10th and 11th of August. Although they do not anticipate any lengthy disruptions, client may experience very brief disruptions in service as they test. The upgrade is scheduled for 8pm - 11pm PST both evenings.

Maintenance and upgrades are necessary to guarantee our clients have the best service possible.

Thank you for your cooperation and understanding.

The W3 Media Team

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Phone system upgrade (05.30.2012)
Dear clients,

W3 will be upgrading our phone system. Although we don’t expect any lengthy disruptions, there may be short periods where our phones will not available to facilitate testing.

If you are unable to contact W3 by phone: please send us an email to support@w3media.net or service@w3media.net, or try again a minute or two later. Thank you for your patience on this matter.

Sincerely,

-The W3 Team

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Network upgrade (12.13.2011)
Details: Epik Networks, one of the providers that supplies W3 with fiber, will be upgrading their system hub to increase redundancy and capacity. These upgrades will benefit W3 clients with better quality, reliability and speed of network service at no extra cost to our clients.

The scheduled upgrade is slated for 2300 - 0200 EST. Although we do not anticipate any major disruptions, clients may experience brief disruptions for validation and testing during the period specified.

Action: None required by the client.

The W3 Media Team

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Hardware upgrade on servers NTXweb shared hosting boxes (07.12.2011)

Notice:  Hardware upgrade on servers NTXweb shared hosting boxes

Action:  None is required by client.  Affected clients will be notified by email. 

Date:  Scheduled for July 17, 2011, 22:00:00 PST

Duration: estimated downtime around 30 min or less

Details:

NTXweb0-block boxes have been scheduled for upgrade of server hardware.  In order to perform some of these tasks, the servers will need to be offline for a period estimated around 30 mins.  Tech has scheduled the task at 22:00 PST to minimize the disruption to our clients.

Regularly scheduled maintenance is important to the performance and reliability of W3’s network.  We apologize for any inconvenience you may experience.  Please contact W3 if you have any questions or concerns.  Our contact information is listed below.

Network Operations Center / Technical Support

W3 International Media Ltd.

600-535 Thurlow Street, Vancouver V6E 3L2

[T] 604 871 9899 / 1 866 4WEB NOW

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Postal Strike Update (06.28.2011)
Dear valued clients,

W3 is pleased to announce the normalization of invoice notification with the end of the Canada Post job action. Clients who wish to continue on with W3's email based e-invoice services are asked to contact W3 at accounting@w3media.net or call [T] 604 871 9899. Thank you for your cooperation.

Sincerely,

The W3 Team

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W3 NTwebServer group and shared hosting server upgrades are now complete (05.27.2011)
W3 NTwebServer group and shared hosting server upgrades are now complete. Thank you to all our clients for your cooperation.

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Notice: Scheduled Periodic Maintenance on servers NTXenweb05 - NTXenweb06 (05.18.2011)
Notice: Scheduled Periodic Maintenance on servers NTXenweb05 - NTXenweb06

Action: None is required by client

Date: Scheduled for May 18, 2011, 22:00:00 PST

Duration: offline estimated around 30 mins or less

Details:

NTXenweb05 and NTXenweb06 have been scheduled for regular testing and inspection of the server hardware. During this time tech will also be installing, updating and upgrading resources as required. In order to perform some of these tasks, the servers will need to be offline for a period estimated around 30 mins. Tech has schedule the task at 22:00 PST to minimize the disruption to our clients.

Regularly scheduled maintenance is important to the performance and reliability of W3’s network. We apologize for any inconvenience you may experience.

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New W3 Linux Shared Hosting Packages (11.19.2010)
W3 is proud to introduce new W3 Linux shared hosting packages. These packages offer up to double the specifications of our old Unix packages for the same great price! Click here for more details.

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W3 Media in the News (09.01.2010)
Watch for W3’s System Adminstrator, Seven Graylands’ interview on CTV News tonight, at issue the use of Canada’s tech companies by American activists. Also look for quotes in the Globe and Mail.

More more to come.

Related: http://www.ctv.ca/CTVNews/TopStories/20100901/discovery-gunman-100901/

Gunman’s website hosted right here in BC.

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The 2010 Winter Olympics in Vancouver BC (02.12.2010)
W3 Media is pleased to welcome the 2010 Winter Olympics to our home town of Vancouver BC.

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Notice for BC Hydro Upgrade (08.11.2009)

BC Hydro has given notice that they will be upgrading the power metering system for our electrical service the evening of Friday 21st August 2009.

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Season’s Greetings! (12.24.2008)

From our team to yours, Happy Holidays from W3!

This is just a reminder that W3 will be closed on December 25th - 26th and January 1st . As always our support line is open; please refer to your package documentation for contact information.

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Dragon Boat Festival iTouch Raffle Winner (06.30.2008)

At the 20th anniversary Dragon Boat Festival on June 21st & 22nd , 2008, the W3 Media team donated their time to sell bottled water and iTouch raffle tickets in support of Earthquake victims in China and cyclone victims in Burma/Myanmar.

Efforts raised over $1100.00 during the Festival weekend, and 100% of the proceeds will be donated to the Asian disaster relief effort through Oxfam.

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New DNS Service Upgrade (04.24.2008)

In an effort to provide more value added services to our clients, we are implementing a client manageable DNS solution. This will allow you to manage the DNS records for your domain name directly, and increase your responsiveness to needed DNS changes.

This addition in service will have no affect on your current DNS setup. It is merely an addition that you can take advantage of if you find yourself requiring the flexibility of managing your DNS records directly. Please contact us directly if you would like more information on using this feature.

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W3 Media Receives Top Honours From Consumers (12.13.2006)

VANCOUVER (December 13, 2006) – W3 International Media Ltd.was awarded the Gold Consumers’ Choice Award as 2005-2006 winner among providers of Internet Solutions services in Vancouver, British Columbia at a Gala ceremony this evening.

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W3 Media Recognized as #1 Based On Consumers’ Feedback (12.01.2005)

VANCOUVER (November 30, 2005) – W3 International Media was today awarded the Gold Consumers’ Choice Award as 2005 winner among providers of Internet Solutions Services in Vancouver, British Columbia.

The Consumers’ Choice Award is presented annually by the Consumers’ Choice Institute (Canada), based on research conducted by Synovate/Market Facts of Canada, which interviewed the general public and managers of small- and medium-size business in the greater Vancouver area.

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W3 Provides Expert Media Opinion on Computer Banking Glitch (06.04.2004)

On Thursday 3 June 2004 the Royal Bank of Canada remained days behind in updating its customer accounts as a computer program delayed payroll deposits for thousands of government employees.

Canada's largest bank said it did not expect to process Thursday's transactions until the weekend. RBC had previously said the backlog would be cleared by Thursday, but by that afternoon the system was still verifying transactions from Wednesday. The problem caused delays in depositing employee payrolls handled by the bank, with Ontario government workers among those affected.

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W3 Media’s Ben Koshy First to Identify Slammer virus (01.24.2003)

W3 Media's Senior Web Developer and Technical Manager Ben Koshy has been credited with being the first person to identify the so-called ‘Slammer’ virus which has been attacking computer systems world wide. He identified the virus late at night in one of his regular checks of network performance at W3 Media’s head office in Vancouver. His prompt action enabled W3 to safeguard its many customers from the worst effects of the attack.

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W3 Launches Website for New Animated Classic (01.02.2002)

VANCOUVER, BC/HOLLYWOOD, CA: W3 International Media, a Vancouver-based web company specializing in Web Design and Hosting, has been contracted to work with Bandai Entertainment of Los Angeles to launch the official website promoting the release of the highly anticipated animated movie Escaflowne in theatres throughout Canada and the United States (www.escamovie.com)

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W3 Media Concludes Trade Mission to Asia by signing MOU (05.10.2001)

Ben Koshy and Myfanwy Wong from W3 Media have returned to Vancouver following a highly successful government trade mission to Bangkok in Thailand, resulting in a signed Memorandum of Understanding with Asian Technology Bridge Inc. The two companies have agreed to work together in a collaborative effort to increase trade and business opportunities between Canada and Asian markets including: Hong Kong, Taiwan, Korea, Japan & Thailand.

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